Texas Counties Deliver

Caldwell County COVID-19 Response

Frequently Asked Questions

What are Essential Activities?
  • to engage in activities or perform tasks essential to the health and safety of self or other family members or household members
  • to obtain necessary services or supplies for self, family or household members or to deliver those services or supplies to others
  • to engage in outdoor activities like walking, biking or hiking
  • to perform work providing essential products or services or carry out activities related to the Judge’s order
  • to care for a family member or pet in another household

What are Essential Businesses?

  • Healthcare operations
  • Government functions
  • Critical infrastructure & activities
  • Essential Retail

Which businesses are closed?

  • Community Centers & Pool
  • Recreation buildings
  • Museums
  • Pool halls
  • Bowling Alleys
  • Indoor amusement
  • Community Pools
  • Movie theatres
  • Gyms
  • Health Clubs
  • Indoor sports training
  • Libraries
  • Vape shops unless providing curbside or delivery of products
  • CBD shops unless providing curbside or delivery of products
  •  Massage parlors
  • Hair salons to include home services
  • Nail salons
  • Spas
  • Any other physical personal care facilities
  • Dog grooming
  • Mattress stores
  • Clothing stores
  • Florist
  • Craft stores


  • For businesses not listed,  call the EOC Hotline 512-359-4637 for clarification.



When are updates available?

  • Caldwell County website www.co.caldwell.tx.us will update by 2pm daily
  • Press conferences are scheduled as needed
  • Monitor our social media for information
  • Monitor CDC and Texas DSHA websites.

What are the most common symptoms of (COVID-19)?

The following symptoms may occur after 2-14 days of exposure:

  • Fever, cough, shortness of breath
  • Fever can be low grade such as 99.0F
  • Cough may be productive or not
  • Chest pain

When should I seek emergency medical attention?

  • Severe difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or difficulty to arouse
  • Bluish lips or face

How do I seek medical care?

  • Call your local provider prior to your visit
  • If you do not have a provider, Ascension assign one to you, via their (COVID-19) website Click Here
  • Click on set up an account and follow the prompts
  • You will fill out a short (COVID-19) screening form, and be able to have an e-visit with a provider to see if you need testing.

Can I meet with out of county health care providers?

  • Yes

Are there COVID-19 Home Test Kits?

  • Not at this time, If you are aware of fraudulent test kits for COVID-19, please report them to the FDA. Reports may be sent via email to FDA-COVID-19-Fraudulent-Products@fda.hhs.gov or by calling the Dallas FDA Office at 214-253-5237 (leave a message for a return call).

    The FDA will continue to pursue those who place the public health at risk. Actions may include issuing warning letters, seizures or injunctions.

How does the virus spread?

  • Spreads from person to person between people who are in close contact with one another closer than 6 feet via respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouth or nose of people who are nearby or possibly be inhaled into the lungs

Can a person develop an immunity?

  • Research is currently insufficient

Who is considered a direct contact?

  • Person within approximately 6 feet (2 meters) of a (COVID-19) case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a health care waiting area or room with a (COVID-19) case
  • Having direct contact with the infectious secretions of a (COVID-19) case such as being coughed on

How do I protect myself?

  • Washing your hands OFTEN for at least 20 seconds with warm water and soap especially after being in a public place or blowing your nose, coughing or sneezing
  • If soap is not available use a hand sanitizer.
  • Sneeze into a tissue and toss in the trash, then wash your hands
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Maintain social distancing. Stay at least 6 feet apart from others in public
  • Limit close personal contact with others in public

How do I know if I am at higher risk of severe illness?

  • Over the age of 60
  • Heart disease
  • Lung disease including asthma
  • Kidney disease
  • Diabetes
  • Pregnant women
  • Immunocompromised such as HIV, autoimmune diseases, and cancer

How can I clean and disinfect my surroundings and laundry?

  • Wear gloves when possible when cleaning
  • Clean and disinfect frequently touched surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. 
  • If surfaces are dirty, clean them using detergent or soap and water prior to disinfection. To disinfect, most common EPA-registered household disinfectants will work. CDC has a 7 page list of cleaners on their website
  • Lysol or Clorox cleaners are preferred. Items such as baby wipes will not kill the virus
  • A bleach solution for surfaces can be made using 1/3 cup bleach per gallon of water or 4 teaspoons bleach per quart of water
  • For clothing, use the warmest water and launder as labeled
  • Use a separate laundry bag for people infected

Can I still go to my therapy appointments?

  • Therapy such as physical therapy, occupational therapy, acupuncture, and chiropractic care are medical care visits and are permitted. All are encouraged to follow CDC guidelines for proper personal protective equipment (PPE), follow social distancing when possible, and stay home when sick.

Can I visit my family in the nursing home retirement facility or long-term care facility?

  • No, visitation is prohibited per the governor’s executive order with the exception of those that provide critical assistance.

Restaurants/ Food Services

How does this declaration affect my restaurant?

  • Restaurants are not allowed to offer dine-in options, either inside or outside
  • Take-out, drive-thru, curbside pick-up and delivery options with minimal contact are permitted
  • Delivery of to-go food orders may include alcoholic beverages (beer, wine, and mixed drinks)

How does this affect my bar?

  • Establishments that sell alcoholic beverage for on premise consumption, including a bar, lounge, tavern or private club, must close

Can my hotel/motel still serve breakfast?

  • The hotel can provide room service or to go bags to patrons

Can food trucks or ice trucks still provide services?

  • Yes, both are providing food in a curbside style delivery method.


What determines a social gathering or space?

  • Any indoor or outdoor event that brings together ten or more persons at the same time in a single room or other single confined or enclosed space
  • A ‘confined’ or ‘enclosed’ space includes any area that has a barrier such as a fence or railing or other barrier on more than one side of the area

Can I work out with my trainer?

  • No

Can I provide/receive lawn mowing and landscaping services?

  • Yes

Are outdoor recreational areas open?

  • Yes, and social distancing is encouraged
  • Fish is allowed however tournaments are not as no organized sports event is allowed at this time

Can pool maintenance companies be open?

  • Yes, they are considered essential for sanitation

Religious Services/ Weddings/Funerals

Can we still hold Religious services?

  • Yes, but you are encouraged to provide services from home or through remote service.
  • If religious services cannot be conducted from home or through remote services, they should be conducted consistent with the Guidelines from the President and the CDC by practicing good hygiene, environmental cleanliness, and sanitation, and by implementing social distancing to prevent the spread of COVID-19.

Can we still have a wedding?

  •  No, all public and private gatherings of any number of people occurring outside a residence are prohibited.
  •  Please contact the wedding venue management for information related to refunds, cancellations, rescheduling, etc.

Can we still have a funeral?


 The National Funeral Directors Association has recommended the following:

  • Have a private viewing for only immediate family and/or close friends.
  • Offer an option for a large memorial service for all family and friends at a later date.
  • Delay the funeral and hold it at a later date. Discuss options for final disposition if this option is chosen.
  • Discuss options for webcasting the funeral so others can view from home.

School ISD

  • Any questions related to school closures, openings or activities, please direct to the appropriate ISD.
  • Schools shall be temporarily closed until May 4, 2020 per the Governor’s Executive Order.

Daycare Facilities

Does my daycare have to close?

  • No, not at this time but encouraged to follow CDC guidelines for proper personal protective equipment (PPE), follow social distancing, and stay home when sick
  • To the extent possible, it is recommended that groups consist of not more than 10 and kept separate from other groups

Exempt Businesses

‘Gathering’ rules does not include the following or other similar uses so long as social distancing is being practiced

  • Airports, bus stations or terminals only if waiting on transit and maintaining social distancing
  • Office spaces, public and private schools, residences or any type of temporary sheltering or housing
  • Grocery stores, convenience stores, shopping centers or malls or other retail and business establishments
  • Hospitals and Medical facilities


Can I travel in/out of the county?

  • Travel is permitted as outlined in the order.
  • No letter for travel is required at this time

Can I get my car washed?

  • Automated washes (staying in the vehicle) are operational but no detailing services.

Can I move into or out of the area?

  • Yes

Can I have an estate sale/garage sale?

  • No

I work in at a business that is considered essential but cannot maintain 6 feet for social distancing. Should we close?

  • No. If your organization is considered essential please practice social distancing when possible.

Can payday lending stores or PAWN shops be open?

  • Yes, as a financial institution they are considered essential

Can realtors still work?

  • Realtors, brokerage, appraising, lending, title and property management are considered essential services. However, realtor showings should not occur.

Can a pet sitting business still offer services to essential business workers?

  • Yes

Are towing companies permitted to operate?

  • Towing services may continue to provide public safety response, but civil processes are not permitted.

I’m concerned about a future event that I have planned. What should I do?

  • It is ultimately your choice. Read through the order and select a decision date to determine whether to cancel or reschedule. We cannot ascertain an end date at this time.

Are contractors and painters considered essential services?

  • Yes

Are food pantries still open?

  • We encourage them to remain open.

Why can liquor stores stay open?

  • Liquor stores have sections of food goods and are considered essential similar to a grocery store.

Can we still have our AA meetings?

  • We encourage Alcoholics Anonymous to continue meeting with 10 or less attendees per group session.

Can Engineers Office still accept electronic drawings for plats and construction drawings?

  • Yes although the do not accept electronic signatures at this time.

  • Comments or concerns about enforcement of the governor’s executive order or the judge’s directives, call the Caldwell County (COVID-19) Hotline at 512-359-4637

Failure to comply is an offense punishable by a fine of up to $1000 per day or confinement in jail for a term not to exceed 180 days.